Job Functions - Remote Raven | Virtual Assistants

We specialize in servicing five key business functions: administrative support, accounting, customer service, marketing and IT website. However, we also take requests for customized searches outside these areas. Although lead times on those searches might be a little longer, you can expect to get the same high-quality, professional staff to fill your open position.

Administrative

If you are in need of someone who can help you reduce your administrative load, we can support a variety of clerical functions within your business. Our remote workers have clear, professional communication skills, have excellent phone etiquette, can work independently, are organized and detail-oriented, possess outstanding planning abilities and can work independently. Our virtual assistants are highly proficient in the Microsoft Office suite and many online scheduling systems.

Common Jobs for Administrative Virtual Assistants

Executive Assistant
Administrative Assistant
Secretary
Receptionist/Front Desk Staff

Marketing

Marketing is such a vital role for any company and we can find you the person to assist you with growing your company. Our remote workers possess strong communications and project management skills. Our virtual assistants are highly proficient in areas related to their specific jobs, including writing and copy editing skills, graphic design experience (Adobe InDesign, Photoshop and Illustrator), email marketing experience and posting or advertising on social media platforms. Many virtual assistants hold degrees or certifications in marketing or specialty areas.

Common Jobs for Marketing Virtual Assistants

Marketing Assistant
Writer/Content Developer
Social Media Coordinator
Graphic Designer

Accounting

All businesses need to ensure accuracy with their books, and we can certainly identify the right person to help you do that. Our remote workers possess strong mathematical, problem-solving, and communication skills. Our virtual assistants are highly proficient in working in spreadsheets and complex Excel formulas. Each virtual assistant is assessed on their technical skills and proficiency in various types of accounting software including QuickBooks.

Common Jobs for Accounting Virtual Assistants

Bookkeeper
Accounting Clerk
Accounts Receivable Specialist
Finance Clerk

IT Website

Our virtual IT website assistant can support a variety of web-related roles within your business. Our remote workers possess strong analytical, mathematical, problem-solving and communication skills. Website virtual assistants have a high level of computer literacy, a keen interest in technology and take a logical, detailed approach to their work. Our virtual assistants are highly proficient in areas related to their specific jobs, including user experience (UX), user interface (UI), visual design, and web coding languages including HTML, CSS, JavaScript, PHP, Ajax and other relevant web coding languages.

Common Jobs for IT Website Virtual Assistants

Web Developer
Web Designer
Front End Developer
User Experience and Interface Designer

Customer Service

Customer facing roles often tell you a lot about the company as a whole, so polite, knowledge and friendly individuals are an asset to any company. Our remote workers are highly proficient in English as well as one or two additional languages. Each assistant goes through rigorous training on handling customer complaints and conflict resolution as well as phone etiquette and chat customer service best practices. All assistants in this category have experience with multiple dialer platforms.

Common Jobs for IT Website Virtual Assistants

Call Center Agent
Customer Service Representative
Member Services Specialist
Front Desk Associate / Receptionist

3 Easy Steps To Start Your Search

There is no limit to the roles that we can fill for you. Often times, the term Virtual Assistant is only thought of for administrative roles. The truth is that as long as the work that is required for the role can be performed remotely, the possibilities for using a remote worker are endless.

Client Testimonials

“Prior to meeting the folks at Remote Raven, I had never used a Virtual Assistant before. Boy am I glad that I met them because the Virtual Assistant who they found for me is outstanding! I can’t tell you how much value she has added to my business.”

“A friend of mine referred me to Remote Raven because I was complaining to him on a regular basis about the difficulty of hiring in this current environment. Fortunately they found me a bookkeeper who does outstanding work. The service is so affordable that I will be adding another Virtual Assistant very soon”

“I was understaffed and drowning! Remote Raven threw me the life vest that I needed to dig out of my hole. I have two of their VA’s working for me and they have been a life saver. I can’t recommend this company enough.”

“Social Media Management is not my strong suit but I was doing it for my small business. As I was looking for a solution that would remove me from this daily task, I stumbled on Remote Raven. From the time that I called them until I had someone placed was a couple of days with an extremely qualified assistant. She takes care of all of my social and in a manner that is much better than what I was doing. If you need some help with your small business, I would recommend calling them.”

“This company is fantastic! They did all that they promised to do and more. I see a long relationship between my company and Remote Raven. The service that they provide is very needed and has helped me tremendously”

“My experience with Remote Raven has been nothing but a pleasure. Randall and Charlotte are responsive, kind, and honest. The process is seamless, they find amazing candidates who are enthusiastic and hard working! They have helped our company and departments gain valuable members and I could not recommend working with them more.”

“Remote Raven has made our hiring process a breeze. Their candidates come with experience, have an outstanding work ethic, and are eager to work. It is always a pleasure to work with Randall and Charlotte. They understand what we are looking for and always select the best candidates for Affiliated Dermatology. I highly recommend using Remote Raven.”