Hire VA Customer Service Specialist

Welcome to Remote Raven’s next generation of customer support services: VA customer service specialist. Enhance your customer service experience by outsourcing all relations to one of our customer service specialists working remote from the Philippines. Discover a range of benefits, including efficient problem-solving, elevated customer support, and significant operational cost savings.

Our customer service VA empowers your in-house staff to concentrate on your core business goals. Experience streamlined processes, responsive customer engagement, and a tailored approach that meets the unique needs of your company, all while reaping the cost benefits of a remote workforce.

Why Hire a Remote Customer Service Specialist?

Efficiency & Streamlined Processes

Our customer service specialists work remote from the Philippines and excel at solving problems in a fast-paced environment, handling customer support tickets and directing them to the appropriate departments within your company. They ensure your customer service experience is top-notch.

Cost Savings

Choosing a customer service specialist that works remote, over an in-house team, offers considerable benefits in terms of cost savings. You save on salaries, benefits, and office space.

Scalable Solutions For Every Business

From small companies to larger enterprises, we offer remote customer service agents who adapt to your specific services and business hours.

Work From Multiple Locations

Our remote customer service agents offer support across multiple sites, allowing flexibility and seamless service irrespective of your remote location.

Client Testimonials

“Prior to meeting the folks at Remote Raven, I had never used a Virtual Assistant before. Boy am I glad that I met them because the Virtual Assistant who they found for me is outstanding! I can’t tell you how much value she has added to my business.”

“A friend of mine referred me to Remote Raven because I was complaining to him on a regular basis about the difficulty of hiring in this current environment. Fortunately they found me a bookkeeper who does outstanding work. The service is so affordable that I will be adding another Virtual Assistant very soon”

“I was understaffed and drowning! Remote Raven threw me the life vest that I needed to dig out of my hole. I have two of their VA’s working for me and they have been a life saver. I can’t recommend this company enough.”

“Social Media Management is not my strong suit but I was doing it for my small business. As I was looking for a solution that would remove me from this daily task, I stumbled on Remote Raven. From the time that I called them until I had someone placed was a couple of days with an extremely qualified assistant. She takes care of all of my social and in a manner that is much better than what I was doing. If you need some help with your small business, I would recommend calling them.”

“This company is fantastic! They did all that they promised to do and more. I see a long relationship between my company and Remote Raven. The service that they provide is very needed and has helped me tremendously”

“My experience with Remote Raven has been nothing but a pleasure. Randall and Charlotte are responsive, kind, and honest. The process is seamless, they find amazing candidates who are enthusiastic and hard working! They have helped our company and departments gain valuable members and I could not recommend working with them more.”

“Remote Raven has made our hiring process a breeze. Their candidates come with experience, have an outstanding work ethic, and are eager to work. It is always a pleasure to work with Randall and Charlotte. They understand what we are looking for and always select the best candidates for Affiliated Dermatology. I highly recommend using Remote Raven.”

Customer Support Tickets: Our remote customer service agents are proficient in managing incoming customer queries and problems. With a focus on excellent customer support, our virtual assistants guide each customer to the right resources.
Chat Support: Our VA customer service team specializes in real-time chat support, utilizing state-of-the-art devices to provide quick and accurate responses.
Data Entry: Our remote customer service specialists also handle data entry tasks. Whether it’s customer information or other critical documents, they handle data entry with attention to detail.
Handling Questions & FAQs: Missing the opportunity to answer a customer’s questions can be detrimental. Your customer service specialist from Remote Raven will make sure all customer questions are addressed, thus enhancing customer support.

Upgrade Your Customer Relations

Take your first step in revolutionizing your customer service experience with Remote Raven. Contact us today to see how our remote customer service specialists can meet your needs.

FAQ

How do remote customer service chat agents work?

Our remote customer service chat agents work according to your business hours. If you’re interested, you can browse various remote customer service jobs we offer.

Do you offer specialized customer service roles?

Yes, from healthcare to retail, to mortgage services, we offer a wide array of specialized remote customer service jobs.

How quickly can a remote customer service specialist start?

We typically fill remote customer service jobs within 15 business days.

Do you charge a search fee?

No, our fee only applies once we have successfully placed a remote customer service specialist in your organization.

How do I know if the customer service specialist from Remote Raven is a good fit?

We use various assessment tools to ensure you get an assistant who fits well with your company culture and excels in customer support.

Do you only offer customer service roles?

No, we offer a variety of jobs, including administrative roles, data management, digital marketing, and more.

What is the time difference between the Philippines and U.S. time zones when working with a customer service specialist remote?

MST – 14 hours ahead

EST – 12 hours ahead

CST – 13 hours ahead

PST – 15 hours ahead

Do remote customer service specialists work my hours?

Yes, all of our remote customer service agents operate according to the client’s work hours, providing flexibility across every time zone within the United States.

How does your remote customer service job placement process work?

Our hiring process for remote customer service jobs is entirely customized based on the unique needs of each client and the specific customer service specialist remote role they are looking to fill.

Does Remote Raven offer project-based customer service roles?

Currently, we focus on long-term positions for customer service representatives. We do not offer project-based placements for remote customer service agents at this time.

Customer Service Assistant