Hire A Customer Service Assistant
Welcome to Remote Raven’s next generation of customer support services: VA customer service specialist. Enhance your customer service experience by outsourcing all relations to one of our customer service specialists working remote from the Philippines. Discover a range of benefits, including efficient problem-solving, elevated customer support, and significant operational cost savings.
Our customer service VA empowers your in-house staff to concentrate on your core business goals. Experience streamlined processes, responsive customer engagement, and a tailored approach that meets the unique needs of your company, all while reaping the cost benefits of a remote workforce.
Specialized Customer Service Roles
If you don’t see the position you’re looking for above, don’t worry – we can still help! Get a free consultation with us today.
Why Hire a Remote Customer Service Specialist?
Efficiency & Streamlined Processes
Our customer service specialists work remote from the Philippines and excel at solving problems in a fast-paced environment, handling customer support tickets and directing them to the appropriate departments within your company. They ensure your customer service experience is top-notch.
Cost Savings
Choosing a customer service specialist that works remote, over an in-house team, offers considerable benefits in terms of cost savings. You save on salaries, benefits, and office space.
Scalable Solutions For Every Business
From small companies to larger enterprises, we offer remote customer service agents who adapt to your specific services and business hours.
Work From Multiple Locations
Our remote customer service agents offer support across multiple sites, allowing flexibility and seamless service irrespective of your remote location.
3 Easy Steps To Start Your Search
Client Testimonials
Josh From Wise Bites
“They helped us improve our marketing game in ways we never thought possible”
Suzanne from Affiliated Dermatology
“It’s been a game changer for our practise – they truly go above and beyond. We now have 12 ravens completing a wide range of duties”
Taylor from The Food Truck League
“If you’re thinking about outsourcing on your own, save yourself the hassle and work with remote raven and I’m confident you’ll find the same positive experience we did”
George from Noble General Contracting
“Punctual, meticulous and incredible work ethic”
Key Features Of Our Premium
Customer Service Services
Customer Support Tickets
Our remote customer service agents are proficient in managing incoming customer queries and problems. With a focus on excellent customer support, our virtual assistants guide each customer to the right resources.
Chat Support
Our VA customer service team specializes in real-time chat support, utilizing state-of-the-art devices to provide quick and accurate responses.
Data Entry
Our remote customer service specialists also handle data entry tasks. Whether it’s customer information or other critical documents, they handle data entry with attention to detail.
Handling Questions & FAQs
Missing the opportunity to answer a customer’s questions can be detrimental. Your customer service specialist from Remote Raven will make sure all customer questions are addressed, thus enhancing customer support.
We simplify staffing.
- Talk with us to streamline your hiring process.
We work exclusively with remote workers from the Philippines. Our Filipino Recruitment Specialist is involved at each stage of the hiring process to ensure that we match you up with the right professional.
FAQ
Our remote customer service chat agents work according to your business hours. If you’re interested, you can browse various remote customer service jobs we offer.
Yes, from healthcare to retail, to mortgage services, we offer a wide array of specialized remote customer service jobs.
We typically fill remote customer service jobs within 15 business days.
No, our fee only applies once we have successfully placed a remote customer service specialist in your organization.
We use various assessment tools to ensure you get an assistant who fits well with your company culture and excels in customer support.
No, we offer a variety of jobs, including administrative roles, data management, digital marketing, and more.
MST – 14 hours ahead
EST – 12 hours ahead
CST – 13 hours ahead
PST – 15 hours ahead
Yes, all of our remote customer service agents operate according to the client’s work hours, providing flexibility across every time zone within the United States.
Our hiring process for remote customer service jobs is entirely customized based on the unique needs of each client and the specific customer service specialist remote role they are looking to fill.
Currently, we focus on long-term positions for customer service representatives. We do not offer project-based placements for remote customer service agents at this time.
LOOKING TO FILL ANOTHER ROLE?
If you don’t see the position you’re looking for above, don’t worry – we can still help! Fill out the form above or call us at 800-940-5919 today.
