Hire IT Support
Navigating today’s tech-driven landscape can be challenging. With an ever-evolving array of systems and platforms, businesses need top-notch technical support to stay ahead. Outsourced IT support services present an exceptional solution, merging affordability with expert know-how to meet your IT requirements.
At Remote Raven, we specialize in providing world-class IT support outsourced from the Philippines – a nation celebrated for its proficient IT workforce.
Specialized IT & Tech Roles
Help Desk Support Specialist
Service Desk Support Specialist
IT Service Management Support Specialist
System Administrator
If you don’t see the position you’re looking for above, don’t worry – we can still help! Get a free consultation with us today.
Why Outsource Tech Support
Access to Expertise
With outsourced IT support services, you can leverage the skills and knowledge of IT professionals who specialize in various areas of tech support.
Round-the-Clock Support
Our team of IT virtual assistants in the Philippines operates in various time zones, offering 24/7 tech support to your business.
Cost Savings
Outsourcing eliminates the need for maintaining an in-house IT department, which can be a significant financial burden.
Scalability
As your business grows, our outsourced IT support can easily adapt to your increasing needs.
3 Easy Steps To Start Your Search
Client Testimonials
Josh From Wise Bites
“They helped us improve our marketing game in ways we never thought possible”
Suzanne from Affiliated Dermatology
“It’s been a game changer for our practise – they truly go above and beyond. We now have 12 ravens completing a wide range of duties”
Taylor from The Food Truck League
“If you’re thinking about outsourcing on your own, save yourself the hassle and work with remote raven and I’m confident you’ll find the same positive experience we did”
George from Noble General Contracting
“Punctual, meticulous and incredible work ethic”
Propel Your Business With Outsourced IT Support
Help Desk Support
Encompasses immediate troubleshooting of common tech hitches, from software issues to user-level problems like password resets, facilitating an uninterrupted workflow.
Service Desk Support
Involves holistic IT services planning, identifying potential tech enhancements, and supporting your future needs to keep your operations at the forefront of technology.
IT Service Management
Focuses on the efficient delivery of IT services, handling everything from servers to network devices, ensuring that your systems run smoothly and your data stays secure.
System Administration
Responsible for maintaining computer systems, troubleshooting hardware, software, and network issues, and ensuring server security. It’s about the comprehensive upkeep of your IT infrastructure, keeping the cogs of your tech operations running smoothly.
We simplify staffing.
- Talk with us to streamline your hiring process.
We work exclusively with remote workers from the Philippines. Our Filipino Recruitment Specialist is involved at each stage of the hiring process to ensure that we match you up with the right professional.
FAQ
Yes, our virtual assistants can work according to your business hours. All our outsourced IT support services are adaptable and can accommodate different time zones within the United States.
Our search process for finding the right virtual assistants for your business is tailored to your specific needs. We customize the search based on the requirements of the position you are looking to fill, be it help with desk support, IT service management, and more.
We encourage all of our clients to provide the same paid time off to their Ravens that they provide to their w2 employees, as it is important to make them a part of your team.
The vast majority of our Ravens have at least one college degree. Many have advanced degrees.
On average, we complete the search for a virtual assistant position within 15 business days or less.
No, we do not charge search fees. You don’t pay us anything until we have found and placed a Raven with your organization.
Although the majority of our placements are 40 hours a week, we do make placements that are part-time roles. We just need to know approximately how many hours are needed prior to starting your search.
LOOKING TO FILL ANOTHER ROLE?
If you don’t see the position you’re looking for above, don’t worry – we can still help! Fill out the form above or call us at 800-940-5919 today.
